VEHICLE RENTAL AND INSURANCE CONDITIONS

1. The Vehicle
Bushtrackers have strived to give the you a vehicle that adheres to three leading themes namely,

a. SAFETY
When driving into the wilderness, the nearest town and/or assistance can often be a couple hours
away. You therefore need a vehicle that you can rely on in any situation you may find yourself.
Our vehicle modifications are aimed at ensuring you are safe throughout your journey while
experiencing all Africa has to offer. Front reinforced bumper, upgraded suspension and increased
ride height to reliable all terrain tyres and a long-range fuel tank, all enhancing your enjoyment.
b. SIMPLE
Gadgets and gismos are good and fun until something goes wrong. Every Bushtracker vehicle, after
collecting decades of experience, will give you all you need, eliminating all the unnecessary that
could complicate your holiday. Giving you additional space and a hassle-free experience, a vehicle
that looks good and is made for the off-road environment.
c. LIGHT-WEIGHT
Following on from the theme of a simplistic vehicle, Bushtrackers ensure the vehicle is as light as
possible. Weight is an important factor in sand and mud, where too much weight increases your
risk of encountering trouble while also increasing fuel consumption. Not ideal when traversing
difficult terrain.

Hence all Bushtracker vehicles are accessorised with modifications to make your holiday safer and more
comfortable, leaving off the clutter. These accessories include, but not limited to:

a. Reinforced replacement front bumpers
These heavy-duty bumpers are installed for your safety. They are far superior to the standard
bumper and in the mis-fortune of front impact with an animal or second vehicle, have proved to
protect the vehicle’s occupants and vehicle and reduce the damage caused by such an impact.
b. Upgraded suspension
The off-road can be a challenge for any vehicle and with the additional weight of persons, luggage
and equipment. The stability and safety of the drive and cornering could be compromised.
Stiffened suspension gives additional ground clearance and brings back that stability to your ride.

2. Summary table,
Bushtrackers does not offer personal items and/or passenger liability cover.

I. Standard Cover (Included in rates)
a. Included in rental rate with no additional charge.
b. Maximum accident responsibility: R20 000. For damages to the vehicle less than this, the client
will be responsible for the full cost to a maximum value of R20 000.
c. Any of the following will have an excess responsibility of R45 000.00 (Hilux and Land Cruiser)
i. Roll over/write-off/theft/accident at night/accident with an animal or water damage.
d. R45 000 will be authorised/blocked on the client’s credit card on collection of the vehicle.
e. The above blocked amount is released in the absence of any claim and/or serious damage.
f. Windscreen maximum responsibility is R2000.00 (Hilux and Land Cruiser). Windscreen waiver
available at an additional daily rate of R30.
g. No cover to tyre damage. Tyre damage waiver available at an additional daily rate of R45.
h. No cover to vehicle towing and/or recovery fees, exclusive of general wear and tear breakdowns.
i. Does not cover damage resulting from abusive/negligent driving.
j. Cover pertains to the vehicle and its fitted accessories only. Camping equipment and tents are not
covered.

II. CDW 1 Cover is an additional R125.00 p/d
a. Cover at an additional daily rate of R125.
b. Cover for rentals periods 10 days and longer.
c. Maximum accident responsibility: R10 000. For damages to the vehicle less than this, the client
will be responsible for the full cost to a maximum value of R10 000.
d. Any of the following will have an excess responsibility of R45 000.00 (Hilux and Land Cruiser)
i. Roll over/write-off/theft/accident at night/accident with an animal or water damage.
e. R25 000 will be authorised/blocked on the client’s credit card on collection of the vehicle.
f. The above blocked amount is released in the absence of any claim and/or serious damage.
g. Windscreen maximum responsibility is R2000.00 (Hilux and Land Cruiser). Windscreen waiver
available at an additional daily rate of R30.
h. No cover to tyre damage. Tyre damage waiver available at an additional daily rate of R45.
i. 75% responsibility to total vehicle towing and/or recovery fees, exclusive of general wear and tear
breakdowns. This cover excludes towing and/or recovery required in Malawi, Mozambique,
Zimbabwe and Zambia, where the Hirer will be responsible for the full cost.
j. Does not cover damage resulting from abusive/negligent driving.
k. Cover pertains to the vehicle and its fitted accessories only. Camping equipment and tents is not
covered.

III. CDW 2 cover is an additional R350.00 p/d
a. Cover at an additional daily rate of R350.
b. Cover for rentals periods 10 days and longer.
c. Zero/No excess in the event of accidents and/or damages.
d. Any of the following will have an excess responsibility of R45 000.00 (Hilux and Land Cruiser)
i. Roll over/write-off/theft/accident at night/accident with an animal or water damage.
e. R5 000 will be authorised/blocked on the client’s credit card on collection of the vehicle for the
duration on rental. This is to ensure the return of the vehicle to the specified location and to cover
damaged and/or lost equipment.
f. Full cover to windscreen/glass damage.
g. Full cover to tyre damage.
h. 50% responsibility to total vehicle towing and/or recovery fees, exclusive of general wear and tear
breakdowns. This cover excludes towing and/or recovery required in Malawi, Mozambique,
Zimbabwe and Zambia, where the Hirer will be responsible for the full cost.
i. Does not cover damage resulting from abusive/negligent driving.
j. Cover pertains to the vehicle, its fitted accessories and tent only. Camping equipment is not
covered.

Notes:
a. Roll-over is deemed as soon as two or more wheels loose contact with the travelled surface at any one
time.
b. Write-off is deemed when the vehicle is uneconomical to repair.
c. At night is deemed between dust and dawn.
d. Water damage is the damaged caused by water on the vehicle’s electrical systems, components and/or
mechanical systems, most often resulting from driving through water deeper than the bottom of the
vehicle’s chassis

Optional Extras as stated above:

Windscreen and Tyre Cover
R45.00 per day – no charge for Tyres
R50.00 per day – no charge for Windscreen

Breach of contract shall deem any cover null and void. The Hirer must obey the rules and regulations of the road.
Maximum speeds on tarred roads is 120km/h and 80km/h on gravel, where Bushtrackers recommends no faster than 100km/h on tarred roads and 60km/h on gravel as vehicle is heavy and the conditions often unfamiliar.

Tracking
All Bushtracker vehicles are fitted with reputable tracking devices and one’s location can be found anywhere in Southern Africa. This also serves as a tool to monitor the use of the vehicle and Bushtrackers reserves the right to recover the vehicle should the Hirer be in breach of the contract terms and conditions.

Tyre and glass damage
a. High speeds heat up the tyre and increase the risk of damage especially when driving off-road.
b. The Hirer is responsible for repairing all punctured tyres.
c. If tyre cover is taken, the client will waive the responsibility of replacing the damaged tyre to the vehicle
provided the correct brand and size has been purchased should the client have to do so on rental. These
will be refunded in full.
d. Acceptable tyres brands where 75% refund will be given,
a. Bridgestone 265/65/R17 A/T D693
b. Dunlop 265/65/R17 A/T 25
e. Incorrect tyre brands and/or sizes (other than above) will only have a 50% refund at the equivalent
South African price.
f. Windscreen replacement would be required on stone chips larger than 2mm and on any run/crack that
may occur regardless of size.

Breakdowns
a. Bushtrackers will refund the cost of any necessary repairs made on route which are due to normal wear
and tear but will not be held responsible for any damage or costs caused by negligence, bad driver
habits, abuse or extreme conditions where the vehicle is used. (It is recommended to read and
understand the vehicle operating and maintenance instructions in the vehicle owner’s manual.)
b. The daily rental amount or prorate thereof will be refunded for any time lost due to breakdowns or
repairs resulting from normal wear and tear, only if documentational proof is provided. Mechanical
damage such as water submersion damage, clutch assembly damage, damage to the undercarriage,
suspension or drive-train components, overheating, etc is for the account of the Hirer. (No refund will
be considered in this event.)
c. Bushtrackers is not responsible for any alternative accommodation or transport costs resulting from
accidents or breakdowns.
d. If the vehicle is used for towing, in breach of this contract, it is noted that additional pressure is placed
on the engine, gear-box, clutch, brakes, tyres, tow-bar and other components, and any malfunction or
premature failure of these will be for the account of the Hirer.
e. The vehicle’s air-conditioning, accessories, camping equipment and fridges are all checked prior to
handover and deemed operational. The Hirer has 72 hours to report any issues relating to such,
thereafter it is agreed all was in working order at time of vehicle collection.

Collisions & Accidents
a. All accidents/incidents warranting an insurance claim must be reported to the police within 72 hours
and a police case number obtained. Failure to do this will result in an administration penalty of R3000.
b. There is no third-party insurance cover outside the borders of the South Africa. (Compulsory third-party
insurance must be purchased at the border posts when entering any other country)
c. The Hirer will be liable for damage resulting from a third-party up until the point where the money is
recovered. This process could take up to two (2) years with no guarantee on recovery.
d. Should it be requested, a replacement vehicle will be provided within 24 – 48 hours or as soon as
reasonably possible depending on the location of the delivery.
e. If due to accident/negligent driving/abuse, should a replacement vehicle be taken, regardless of the
cover initially chosen, the remainder of the rental will continue on the standard cover option and new
excesses apply.

Do nots (prohibited actions)
a. We do not allow our vehicles to tow and hence they do not have tow bars. Towing is dangerous in the
various terrains and increases the stress to the vehicle which may result in serious complications and
costs for the Hirer.
b. Any persons 26 years of age and under are regrettably not allowed to drive the vehicles.
c. Persons having their license less than 5 years are also regrettably not allow to drive.
d. There are territory restrictions as to where this vehicle may travel. Travel on any wet pans, dune driving,
beach driving, un-recognised tracks outside national parks, hazardous river crossings (water must not
touch the vehicles undercarriage and/or body), ecologically sensitive areas, or seasonal areas as advised
by local authorities, is not permitted.

General
a. Bushtrackers reserves the right on permission to drive. All ages of potential drivers must be disclosed.
b. Only the Hirer, or additional driver nominated in the rental agreement may drive this vehicle. In the
event of the Hirer permitting an unstated person to drive, resulting in breach of this clause, the Hirer
shall nevertheless be liable for any damage and/or losses suffered.
c. The Bushtracker vehicle may be driven, and are insured, in the following countries: South Africa,
Namibia, Botswana, Swaziland, Lesotho, Zimbabwe, Zambia, Mozambique and Malawi. Provided
permission and cross-border authorization is obtained prior to commencement of the rental.
d. Travel in Zambia, Zimbabwe, Mozambique and Malawi is entirely at Hirer’s own risk as limited backup
service is available or provided.
e. There shall be no refund for the early return of vehicles against the agreed rental agreement return
date. Vehicles however, returned after the agreed date as per the rental agreement will effect liable an
additional charge for the additional days’ use of the vehicle multiplied by the daily rental rate as per
the contract/rental agreement.
f. The Hirer shall park, store, keep, the vehicle properly locked and secured during the rental period.
g. The Hirer shall ensure that the keys of the vehicle are under the control of the Hirer/driver at all times.
h. A credit card voucher (or cash) to the value of the quoted security deposit amount is required upon
collection of the vehicle as security to cover any breakages, losses, traffic offences, and/or unpaid tolls
or fees.
i. Any damaged or lost equipment as per the inventory list, as well as damage to vehicle, will be deducted
from the security deposit. Fair wear and tear accepted.
j. Deposit will be refunded/returned within ten (10) working days, less any amounts owed as stated
herein.

E-tolls
a. E-tolls are a standard charge implemented by the South African Government for the main
highway/freeways in Johannesburg and Pretoria. This is a standard charge on the contract.
b. Toll gates outside this region are for the Hirer’s expense.