Huurvoorwaarden ACH


The motor vehicle(s) hired by The Renter (hereinafter referred to as “the vehicle”) is described in The Agreement (which description includes any substitute vehicle/s which may replace the original vehicle) and includes all tools, spares, accessories and equipment in and on the vehicle.
Any costs incurred due to but not restricted to repairing of damage, replacement of parts or accessories (without allowing for depreciation), replacing the vehicle (when it is damaged beyond repair), remunerating an assessor to inspect and report on collision damage, as well as any legal costs incurred shall hereinafter be referred to as “damage/s”. Any costs incurred due to but not restricted to towing, transport and storing the vehicle shall hereinafter be referred to as “recovery cost”.
The Renter warrants and accepts sole responsibility for ensuring that the driver/s specified in the rental agreement (hereinafter referred to as “the driver/s”): –
Shall, before accepting the vehicle, inspect the vehicle and shall satisfy him/herself that it is in a good working condition and that the wheel lug torque is set to the recommended specifications;
After receipt of the vehicle shall, at the expense of him/herself, properly provide all necessary water, oil and petrol for the running of the vehicle, failing which The Renter shall be liable for any loss or damage as a result;
Shall inspect the fitting of the baby seat and satisfy him/herself that it has been properly fitted, if VCR has been requested to provide a baby seat with the vehicle;
Shall not lease, lend or otherwise dispose of the vehicle;
Shall not transport or load any articles/items which may cause damage to the vehicle or its upholstery;
Shall park the vehicle safely and securely or in a secure parking garage when it is not being driven;
Shall not allow any person other than the driver/s specified in the rental agreement to operate the vehicle.
Obeys the terms a condition specified under clauses 4.1 to 4.10 hereof (in the event that the driver is not the same person or entity as the Renter).

3.1 The Renter warrants and accepts sole responsibility for ensuring that the driver/s (including additional driver/s) specified in the rental agreement:
3.1.1 Shall be the only person who drives the vehicle and that (s)he shall keep the vehicle keys in a safe place at all time.
3.1.2 Is over the age of 22 years (unless prior written consent of VCR),
3.1.3 Is in possession of an unendorsed valid driving license (which (s)he can produce if VCR requires to see it) and has never been denied car hire facilities or refused motor insurance.
3.1.4 Does not suffer from any physical infirmity, defective vision or hearing and is neither addicted to nor under the influence of alcohol or any habit-forming or illegal drug.
3.1.5 Shall not use the vehicle for racing, towing or a competition of any kind.
3.1.6 Shall not use the vehicle for conveyance of passengers for reward.

4.1 The vehicle must be used and maintained in a proper and reasonable manner within the capabilities of the vehicle and shall be used on suitable roads and may only be used for the purpose for which it is intended, and must be returned in the same condition that it was received in, fair wear and tear excepted.
4.2 VCR will deliver the vehicle with a full tank of fuel and on return of the vehicle it shall be refilled at the expense of The Renter.
4.3 The vehicle shall not be taken outside of the Republic of Namibia without the prior written consent of VCR which is subject to the terms and conditions of the Letter of Authority for Crossing the Namibia border, as issued by VCR. The Renter must acquaint him/herself with the additional CDW, TLW, excesses and extra border crossing charges.
4.4 Unless agreed in writing, if the vehicle is not returned to any VCR depot by the agreed time and date, The Renter herewith agrees to pay the applicable daily rate as specified in The Agreement plus a 20% late return surcharge thereon for every late day. Furthermore, if the vehicle is not returned timeously, VCR may demand the immediate return of the vehicle and claim any damages that it may suffer as a result of the late return.
4.5 VCR reserves the right on return of the vehicle to decide in its sole discretion whether it is necessary to carry out any repairs or replacements to the vehicle, including valet cleaning, and may carry out such repairs and hold The Renter liable for such costs, which must be paid on demand.
4.6 The Renter shall be liable for all fines, penalties and offences in terms of the Road Traffic and Transport Act 22 of 1999 and Regulations, as amended from time to time, and any other relevant Ordinances or Acts. This includes but is not limited to parking fines, traffic violations and other offences arising out of or concerning the use of the vehicle during the rental period and The Renter indemnifies VCR against all such liability. The Renter hereby authorises VCR to disclose to any relevant authority any information in terms of 4.5, which may be required by such authority.
4.7 A day is a period of 24 hours or part thereof, calculated from the time recorded under “time out” in The Agreement. The minimum rental period is
five (5) days and any extensions to the rental period must be in days.
4.8 The vehicle monitoring system shall not be tampered with and if tampered with, The Renter shall be liable for all direct, indirect and consequential
damages and The Renter shall forfeit all rights to insurances or waivers.
4.9 The Renter is under no circumstances allowed to convey hitchhikers and/or any persons unknown to The Renter, in the vehicle.
4.10 The Renter is not allowed to drive the vehicle below high-tide watermark at all, or through any wet saltpans, water pools or rivers.

5.1 If The Renter has furnished any incorrect information in this agreement and/or commits a breach of any of these terms or conditions and/or permits any person to drive the vehicle who is not listed as a listed driver on the rental agreement, and/or commits an act of insolvency and/or fails to satisfy any judgement within 7 days of being granted, then VCR may forthwith cancel this agreement and immediately retake possession of the
vehicle without prejudice to its rights to claim the full rental charges and/or damages for breach of contract.
5.2 The Renter agrees to pay VCR any and all costs and expenses arising from any breach by The Renter of this agreement, including any legal
costs on a scale as between attorney and own client
5.3 VCR reserves the right to take possession of the vehicle at any time for any reason, whatsoever.

6.1 The Renter must immediately notify VCR of any accident or break down and advise if it is necessary to effect any repairs to the vehicle. VCR will attend to the towing and repair of the vehicle and The Renter shall not effect any repairs or allow any repairs to be effected to the vehicle without the prior written consent of VCR, failing which The Renter shall be liable for the cost of such repairs and any damages and recovery cost incurred or arising as a result thereof.
6.2 In the event of a collision or accident, The Renter shall be responsible for the driver obtaining and furnishing the details of the parties involved and any witnesses to the collision or accident, and warrants that the driver shall not admit liability or guilt; shall not abandon the vehicle without making sure that it is adequately safeguarded and secured; shall immediately notify VCR and the police and shall obtain a case reference number from the police and provide this to VCR within 24 hours of the accident (please see clause 9.5) regardless of any waiver taken out.

Despite clause 9, The Renter must ensure that the driver hands the original keys to the vehicle to VCR within 24 hours of the vehicle being stolen and produce a police report and in the event of a hijacking, a police report and/or medical proof of a hijacking trauma must be produced, failing which The Renter shall be liable for all related charges as determined by VCR’s Claims Department and the Company Directors in their sole discretion.

9.1 VCR retains ownership of the vehicle at all times, but all risks in the vehicle transfers to The Renter from the time the driver receives the keys until the time the vehicle and the keys are returned to VCR.
9.2 The Renter may elect to take out a Collision Damage Waiver and/or Theft Loss Waiver (‘CDW and TLW’) against any damage to or loss of the vehicle and/or theft of the vehicle (excluding personal property in or on the vehicle).
9.3 CDW shall cover any damage or loss to the vehicle (but not any other vehicle), incurred in a collision with another vehicle or animal, or person on a National or Municipal road while the vehicle is under the driver’s control, less any excess payable if applicable. TLW shall cover any loss of the vehicle through the theft of the vehicle, less any excess payable if applicable. TLW shall not cover any personal property, which may have been in or on the vehicle.
9.4 The Renter acknowledges and accepts liability for an additional charge for CDW and/or TLW as reflected in the rental agreement. The Renter shall be liable for the excesses as specified in the rental agreement and the rates schedule and which are subject to clause 9.5.
9.5 Regardless of whether any form of CDW or TLW has been taken, The Renter shall regardless of fault, be liable for any damage/s to or loss of the
vehicle and recovery cost in the following circumstances:
9.5.1 If there has been any breach of the terms and conditions of this agreement all of which are material;
9.5.2 If such damage/s or loss is as a result of negligence in complying with any VCR speed regulations*, road traffic regulations or road traffic warnings;
9.5.3 If the vehicle was driven on unsuitable roads, or if such damage/s or loss occurred while there was no collision with another vehicle, or animal, or person (exclusion: See Platinum Cover in Offer);
9.5.4 If the vehicle was NOT driven by The Renter or another authorized driver nominated on the rental agreement;
9.5.5 If any damage/s or loss is as a result of any other form of negligence as determined by VCR’s Claims Department and Company Directors in their sole discretion.
9.5.6 The chosen excess amount/s, do/es not cover for any cost stated/indicated in clause 2.2 of the rental agreement.
9.6 The Renter indemnifies VCR against any claims for loss, damages (direct or consequential) and costs (including attorney and own client costs) that may be incurred as a result of or arising out of a breach of The Agreement and/or an act or omission by The Renter or any person that The Renter allows to access the vehicle.
9.7 VCR shall not be liable for: any damage arising out of any defect in or mechanical failure of the vehicle, including but not limited to any loss or damage to any person or property transported or left in the vehicle; for any damages, consequential loss, loss of profits or special damages of any kind of any breach of this agreement, or arising out of any cause whatsoever, including but not limited to loss resulting from the negligence of VCR, its agents or employees. VCR accepts no liability for delays in consequence of break down or any other circumstances.
9.8 The vehicle is insured in terms of the provisions of the Motor Vehicle Accident’s Fund, Act 10 of 2007 as amended, for any loss or damage that a person suffered as a result of any bodily injury and/or death and subject to compliance with the provisions of the Act.
9.9 The waivers mentioned in clause 9 do not cover or apply to: claims arising from injuries received by driver and/or passengers of the vehicle; damage or destruction of property owned by, rented to or goods the Renter or driver is in charge of or transported by The Renter or driver; damages to the vehicle’s undercarriage (exclusion: See Platinum Cover in Offer); damages resulting from sandblast (exclusion: See Platinum Cover in Offer); damages resulting from (driving through) water (water damage); damages to tyres (exclusion: See Platinum Cover in Offer); any damages resulting from the wrong use of the 4×4 device and/or damages resulting from abuse or wrong usage of the clutch. No repaired tyres are accepted (exclusion: See Platinum Cover in Offer);
9.10 The damages stated in clause 9.9 will be charged to The Renter’s credit card. If The Renter or driver has been negligent, The Renter shall pay the real value of the vehicle. In the case of theft or an accident where only the vehicle stated in this contract is involved, The Renter shall be liable for recovery costs of the vehicle and also be liable for the full payment of the rental period as initially agreed on in this contract.
9.11 The Renter agrees to sign the “Damage Report In” when returning the vehicle or, in case the vehicle is replaced by another vehicle, agreesto sign the “Damage Report In” of the vehicle to be replaced, before receiving another rental vehicle.
9.12 In case of damages to the vehicle The Renter accepts the assessment of any Official Dealer of that make of rental vehicle and/or the assessment of any Independent Assessing Services/Loss Adjuster, even when the “Damage Report In” has not been signed by The Renter for whatsoever possible reason (dispute, unattended vehicle return, etc)

10.1 In the event of a collision or accident The Renter agrees that as soon as the damages to the vehicle have been assessed and confirmed by an Independent Loss Adjustor / Independent Assessing Service or Official Dealer in the manner provided for in this agreement The Renter shall, within 24 hours, furnish VCR with either one of the following:
10.1.1 Proof of an asset owned by the renter and located in the jurisdiction of Namibia with a net worth of not less than the assessed damages of the vehicle; or
10.1.2 Transfer of an amount of money into a trust bank account designated by VCR equal to the assessed damages of the vehicle;
10.2 The Renter agrees that:
10.2.1 any asset/s identified by the Renter in terms of clause 10.1 of this agreement shall immediately be placed in the possession of VCR and shall remain in possession of VCR; and
10.2.2 any amount of money transferred to VCR by the Renter shall remain invested in the trust account designated for that purpose until such time a court of competent jurisdiction, including any appeal to a higher court, has decided on the liability of the Renter for the damages suffered by VCR as a result of the collision or accident. Should such a court find that The Renter is liable to pay the damages to VCR the asset/s or monies shall serve as security for the recovery and satiation of these damages.
10.3 And any failure by The Renter to perform either of the obligations set out in paragraphs 10.2.1 or 10.2.2 hereof shall be understood to mean that the Renter does not have sufficient realisable assets in Namibia to satisfy any claim for damages resulting from the accident or collision. In the event that The Renter does not have such assets, The Renter herewith agrees that:
10.3.1 the amount of damages so assessed shall constitute prima facie proof of the amount of damages suffered by VCR as a result of the accident / collision; and
10.3.2 The Renter irrevocably consents to VCR debiting from the credit card (Visa or Master Card) an amount of money equal to the amount of damages suffered by VCR as so assessed upon VCR furnishing the applicable bank with proof of the assessed damages and this agreement.

Namibia: Kaokoland and Bushmanland, Botswana: Complete, Zambia: Complete, Zimbabwe: Complete,
Mozambique: Complete, Malawi: Complete, Lesotho: Complete, Swaziland: Complete.

Dune Driving
(Naukluft NP, Namib Desert, Luederitz-Walvis Bay, Skeleton Coast): Strictly not allowed.
No backup at all will be provided. The renter is liable for all costs resulting from damages, tow-ins, breakdowns, transfers, and repairs.
Botswana National Parks and surrounding areas (e.g. Chobe NP, Moremi NP, Central Kalahari NP, Kgaligadi NP, Nxai Pan NP, Madgadikdagi NP, Khutse GR, etc): Enter on complete own responsibility.
Back up can be provided through third parties only. The Renter is liable for all costs resulting from damages, tow-ins, breakdowns, transfers, and repairs (repair cost in case of a mechanical breakdown will be covered).

Off-road driving: on complete own responsibility. The Renter is liable for all costs resulting from damages, tow-ins, breakdowns, transfers, and repairs (repair cost in case of a mechanical breakdown will be covered).

Cross borders:borders_small

We allow our clients to cross the border with our vehicles. Any cross border rental must be arranged with Asco Car Hire prior to departure.

Cross-border permit for Botswana, South Africa, Lesotho, Swaziland and Zimbabwe:
N$ 500.00 per vehicle (Multiple entry)

Cross-border permit when access to Zambia, Malawi and Mozambique is included:
N$ 2000.00 per vehicle (Multiple entry)

Please take note: This is a permission letter only. It does not include any local border crossing fees, road taxes, etc.

Airport Transfers

We offer a free airport shuttle service between 07.00 – 17.00, 7 days a week.

Please inform us 7 days prior to your arrival on the exact date and time of your arrival, including your flight number and the number of persons traveling, so that we can meet you at the airport upon arrival.

We will bring you to our offices in Windhoek in order to collect your vehicle or we can take you to your accommodation in the city of Windhoek and pick you up in a later stage. These transfers from and to the airport are free of charge. Unfortunately, the free airport shuttle bus will not drive to any lodges in the surrounding area of the airport or outside Windhoek.

Please note that our free shuttle service operates on a fixed time schedule and route. This free service runs from 7:00h (earliest departure from Asco offices) till 17:00h (latest departure from Asco offices). Please be informed that our driver will depart from the airport latest 90 minutes after the scheduled landing of your flight. In case you will not arrive at our premises in Windhoek before 17:00h, you will only be able to get your vehicle the next day.

For alternative transport outside the operating hours of the shuttle service, please contact our office.